Tag Archives: student tech support

Call out to the network! What’s the best format for a student-run help desk resource?

Posted on October 27, 2012 by Sylvia Martinez

OK all you smart people out there, I need your help! I have a new resource to share about creating student-run help desks in schools, something like you find in Apple stores called Genius Bars. It’s currently in draft as … Continue reading →

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Pure genius - students run the help desk

Posted on September 7, 2011 by Sylvia Martinez

The informal help desk model, or as Apple calls it, the Genius Bar, is a great model for tech support in schools. Like Apple figured out, putting help in the open is part of demystifying it. Your computer doesn’t disappear … Continue reading →

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Back to School 2011 - Empowering students starts today

Posted on August 9, 2011 by Sylvia Martinez

Here are a number of “back to school” posts collected in one place! What tech vision will you share? What message does your Acceptable Use Policy send when it goes home with students for them and their parents to sign? … Continue reading →

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Posted in constructivism, student tech support, student voice, technology literacy | Tagged , , , | 2 Comments

They’re Taking Requests: Student Techs Command the Help Desk — THE Journal

Posted on October 28, 2010 by Sylvia Martinez

They’re Taking Requests: Student Techs Command the Help Desk — THE Journal. THE Journal profiles several student-led technology support programs across the U.S. and finds that students can be a big help in providing high quality, low cost tech support. … Continue reading →

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Students raising funds and technology awareness in Maine

Posted on May 26, 2010 by Sylvia Martinez

(via Media Release) - More than 1,000 students and teachers will fight hunger this Thursday by correctly answering vocabulary, math and other curriculum area questions on their state-issued laptops. This is part of the largest Maine Learning Technology Initiative (MLTI) … Continue reading →

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Posted in conferences, funding, student tech support | Tagged , , , , , , , | 9 Comments

Student-created video for NCCE closing keynote

Posted on March 9, 2010 by Sylvia Martinez

Last week over 70 GenYES students from all over Washington were part of the tech crew at NCCE, the Northwest Council of Computer Educators state conference. Students from grades 7-12 helped with video and audio production, technical support for attendees, … Continue reading →

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Student Support of Laptop Programs

Posted on March 26, 2009 by Sylvia Martinez

I’m happy to announce a new resource for laptop schools - or schools planning a laptop implementation. Student Support of Laptop Programs (PDF) covers all aspects of creating a highly effective student support team for your laptop program. Research, planning … Continue reading →

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Posted in Generation YES, service learning, student project samples, student tech support | Tagged , , , , | 5 Comments

Magazines for the (technology) classroom bookshelf

Posted on February 19, 2009 by Sylvia Martinez

Some of the best resources for a technology-using classroom are not found online! Technology projects need support and ideas from outside sources, and books and magazines can be terrific for that. Plus they come in a convenient format that is … Continue reading →

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GenYES students featured in the Walla Walla Union-Bulletin

Posted on December 26, 2008 by Sylvia Martinez

We were excited to see this article about one of our new GenYES schools in Waitsburg, Washington. This is real evidence of student engagement and the value of including students in the learning community. By trusting students to be involved … Continue reading →

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Posted in Generation YES, GenYES, In the news, service learning, student project samples, student tech support | Tagged , , , , , , | 1 Comment

11-year old network administrator

Posted on March 31, 2008 by Sylvia Martinez

From NetworkWorld.com via an email from Steve Hargadon: When Victory Baptist School, a small private school in Millbrook, Ala., was struggling to keep its computer network together last year, an 11-year-old student named Jon Penn stepped in as network manager. … Continue reading →

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Posted in In the news, student voice | Tagged , | 2 Comments