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Category Archives: student tech support
Q&A: How Students Can Help Teachers Use Technology for Learning
From Common Sense Media A thirty-year veteran educator, technology trainer Lisa Hogan teaches students and faculty in Topsham, Maine to better use new digital media tools to transform learning as part of Maine’s innovative 1:1 laptop program. We talked with her … Continue reading
Posted in digital citizenship, professional development, student tech support
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Student tech support for high access environments
Tom Vander Ark writes this week in his Ed Week column, Vander Ark On Innovation, about Supporting High Access Environments. Here’s is a summary of advice to district CTOs from the experts: Publish a short list of devices the district … Continue reading
Student Techs Have Their Heads in the Cloud
From THE Journal: There is a positive environmental impact in bypassing printed materials, but the time savings and increased communication are what really makes the cloud indispensable for educators as well as students, according to Debbie Kovesdy, a media specialist and GenYES … Continue reading
Posted in Generation YES, GenYES, student project samples, student tech support, web 2.0
Tagged cloud, GenYES
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Call out to the network! What’s the best format for a student-run help desk resource?
OK all you smart people out there, I need your help! I have a new resource to share about creating student-run help desks in schools, something like you find in Apple stores called Genius Bars. It’s currently in draft as … Continue reading
Posted in Generation YES, student tech support
Tagged e-book, genius bar, resource, student help desk, student tech support
4 Comments
Helping Others to Help Oneself
This month’s THE Journal has a great story (Helping Others to Help Oneself) on students who provide tech support for their schools. Shadow Mountain High School’s GenYES program is prominently profiled - congrats to the students and teacher Debbie Kovesdy for … Continue reading
Posted in Generation YES, GenYES, student project samples, student tech support
Tagged studentIT
1 Comment
GenYES Student Volunteers at NCCE 2012
GenYES Student Volunteers at NCCE 2012 Local GenYES students came to NCCE 2012 in Seattle, Washington, and showed attendees how they support teachers at their schools with technology integration projects. Students helped with tech support, took video, did speaker and session support, … Continue reading
Posted in conferences, Generation YES, GenYES, student tech support
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Beyond technology capacity
Many times when we work with new schools implementing GenYES or TechYES student technology leadership programs we find that they have a lot of technology, but that the perception and reality in the classroom is very different. It’s one thing … Continue reading
Posted in professional development, student tech support, TechYES
Tagged capacity, tech support
4 Comments
Pure genius - students run the help desk
The informal help desk model, or as Apple calls it, the Genius Bar, is a great model for tech support in schools. Like Apple figured out, putting help in the open is part of demystifying it. Your computer doesn’t disappear … Continue reading
Posted in Generation YES, student tech support
Tagged genius bar, help desk, student tech support
2 Comments
Wauwatosa School District Turns to Kids for Help with Tech Upgrades
As the Wauwatosa School District moved ahead rapidly to upgrade to the latest digital technology and information systems – open mail and document sharing, iPads with open applications, e-readers and more – it found it had a problem. Easy as … Continue reading
Back to School 2011 - Empowering students starts today
Here are a number of “back to school” posts collected in one place! What tech vision will you share? What message does your Acceptable Use Policy send when it goes home with students for them and their parents to sign? … Continue reading